Splashtop On-Prem Remote Desktop
Nothing Comes Remotely Close

Think of Splashtop On-Prem as your own private remote access system that lives entirely within your company's infrastructure. Unlike cloud-based solutions where your data travels through external servers, everything stays in-house. You install our gateway in your DMZ or behind your corporate firewall, giving you complete control over your remote access environment. It's perfect when compliance requirements or security policies mean the cloud simply isn't an option.

We see three main groups loving this solution: IT teams who need to support computers and devices across the organization, employees who want to access their work computers from anywhere, and businesses with strict security or compliance requirements. If you're in healthcare, finance, government, or any industry where data sovereignty matters, this is probably what you've been looking for.

Most organizations are seeing remote sessions within a few hours of installation. The actual timeline depends on your network complexity and how many endpoints you're connecting, but we're talking days, not weeks. Your IT team will appreciate that there's no massive infrastructure overhaul required.

Pretty much everything you're already using. You can remotely access Windows, Mac, Android, and Linux computers. For mobile support, we cover iOS and Android devices too. Whether your team is on laptops, desktops, tablets, or phones, they're covered.

For unattended access (where you want to connect anytime without someone being there), yes, you'll install our lightweight agent. But for on-demand support, users just need a simple 9-digit code - no permanent software required. It's actually pretty elegant.

Quite the opposite, actually. Our performance architecture is built for speed - you'll get HD video and audio with frame rates up to 60 fps. Many clients tell us it feels faster than their old solutions. Plus, with high-availability clustering, you can load-balance traffic and eliminate those frustrating downtime moments.

We'd argue it's significantly more secure. Every sign-in requires device authentication, with optional two-factor authentication on top. All sessions use TLS and 256-bit AES encryption - that's bank-level security. Unlike VPNs that give broad network access, Splashtop provides granular control over exactly what each user can access.

Absolutely, and your IT team will thank you for it. The Active Directory integration means users log in with their existing credentials, and you manage permissions through your current system. No duplicate user management headaches.

We've got you covered with session recording for demos, training, or auditing purposes. Plus, there's syslog integration so your SIEM system can retrieve and analyze all the log data. If compliance auditors come knocking, you'll have everything documented.

Yes, through our Scheduled Access Module. You can set up policies for when specific users or groups can access certain endpoints. Maybe your accounting team only needs access during business hours, or perhaps some systems are off-limits during maintenance windows. You define the rules.

File transfer is built right in. You can drag-and-drop files or use the dedicated file transfer window - no need to start a full remote session just to move documents around. It works between your local computer and the remote one seamlessly.

This is one of those features that sounds simple but makes a huge difference. You can redirect USB devices from your local computer to the remote one - smart cards, security keys, styluses, gaming controllers, even printers. The remote computer thinks these devices are plugged directly into it.

We guarantee savings compared to TeamViewer, LogMeIn, and BeyondTrust Remote Support. The exact numbers depend on your user count and specific needs, but most organizations see significant cost reductions. Plus, with 85% of Fortune 500 companies trusting us, you're in good company.

What you see is what you get. The licensing covers the features we've discussed, and there aren't surprise charges for things like file transfers or session recording. Your IT team won't get any billing surprises.

Support is included, and our team knows this software inside and out. Whether you need help with initial setup, ongoing optimization, or troubleshooting, we're here. Most issues get resolved quickly because the on-premise architecture means fewer variables than cloud solutions.

With high-availability clustering, you can eliminate single points of failure. Set up multiple gateway servers, and if one goes down, traffic automatically routes to the others. Your users won't even notice the difference.

Most organizations start with a pilot deployment to test everything in their environment. This lets your IT team get comfortable with the system and helps identify any specific configuration needs before rolling out company-wide.

The interface is intuitive enough that most users pick it up quickly. For IT administrators, there's more to learn, but the web console is designed to be straightforward. Many teams find that once they set up the initial groups and permissions, day-to-day management is pretty minimal.